Any parent, guardian, aunt, uncle or grandparent who has physical custody of the minor child(ren) in need of financial support.
Call the Kids Line at 1-800-840-8757, which is available 24 hours a day. The automated response provides only certain information. You can access your specific case information using your Social Security or ISETS or write to the state.
When neither parent is in the home, such as in a foster care situation, each parent has a case number. A case number should be kept confidential because they allow access to sensitive case information.
Our office can petition the court to modify support orders if you complete and return the Status Request form and return it with your most recent W-2, your 4 most current pay stubs, and receipts for daycare expenses if applicable.
The Child Support Division cannot by law get involved in these situations. Contact a private attorney for divorce matters.
The Child Support Division has several methods of enforcement. If the non-custodial parent fails to make payments, criminal prosecution and subsequent jail time may result.
If you have been ordered to appear for a court hearing, either you or your attorney must appear. If neither you nor your attorney is present, the court may issue a bench warrant for failure to appear. In advance of a hearing, you may file with the court a request to continue the hearing. However, if you do not receive notice that the court has granted your request, you must still attend the hearing.
Several factors may cause delays. Employers may not remit payments until the end of the month, or they may not properly identify the check with the correct case number or ID. If the employer's payroll department is located in another state, payments may also be late. Additionally, if more than one child support agency is involved in the case, a delay may result.
For payment information call the Kids Line at 1-800-840-8757. Child Support Enforcement agencies do not handle payments, including tax refunds that are intercepted. Every person who is at least $150 behind in their child support payments is automatically submitted for tax intercept federal and state.
Yes. You must report in writing to change your address:
Elkhart County Clerk Support Desk
101 North Main Street
Goshen, IN 46526
You can also complete our online Change of Address form.
If you send requests or updates in writing, we can get answers much quicker. Download and fill out a Status Request form and return it to our office. The Office of Child Support will send a status update to you in writing as soon as the information is obtained. Caseworkers are very dedicated and care about your children. Because of the volume of cases we handle, we are trying our very best to take care of each and every case. Out of state cases are difficult because we are at the mercy of the child support office in the other states. We will update you when we are updated.
Support orders are based on both parents' income, day care expenses, health insurance and "shared parenting" visitation credit.
Federal law requires each state to centrally store all child support cases and support orders. Basic information in each State Case Registry is sent to the Federal Case Registry, which is a national database that enables States to locate custodial and non-custodial parents. Information in the database is compared whenever a new entry is made, alerting States when a participant is involved in a case or order in another State. Additionally, child support cases and orders in the Federal Case Registry are compared to data in the National Directory of New Hires, which keeps a listing of all employees in the United States.
Local child support agencies access the State and Federal databases to locate parents and their employment information in order to establish payment methods or to initiate income tax return federal and state intercepts. See the Federal Parent Locator Service Web site for more information.
No. The Child Support Division represents the State of Indiana on behalf of your child. For other matters, such as divorce, visitation, or custody issues, you need to contact a private attorney.
You need to contact the Child Support Division. You will need to apply to the program if you are not already a program participant and provide the following:
Your case will not be reviewed if you fail to provide any of the required information. Whenever the court reviews a support order for modification it is possible the support order may go up or down. Download a Status Request form.
Provide the case, court or social security number or name of the individual in writing via fax. His or her file will be reviewed and you will receive a response within a timely manner with the current arrearage amounts.
Confidentiality codes permit our office to discuss case status with only the non-custodial parent. Please have him/her contact us. As a result of your inquiry, we will review the non-custodial parent's case and have information ready for him/her when he/she contacts our office.
The program will help you to meet the medical and financial needs of your child(ren).
Any court documentation regarding custody and support orders currently in place; child's birth certificate; address and employment information for both you and the non-custodial parent. Visit the Getting Started page for details.
You should receive your support within 2-3 days from the Clerk of the Court once payment has been received. Allow at least 4 weeks for an income withholding order to take effect.
Employers must begin deducting child support within 10 days of receiving the income withholding order. The employer then has 10 more days to our system distribution unit in Indianapolis, who will then disburse the payment to the custodial parent.
If you have an enforceable court order for child support, you can open a case for arrears only by filling out an application.
The collection process begins immediately through various enforcement methods , such as income withholding for state and federal tax intercept and credit bureau reporting.
The Child Support Division does not have the authority to handle such disputes. However, the Victim Assistance Division of the Office of the Prosecuting Attorney may be able to help. You should also contact the local police department to file a complaint.
The Child Support Division cannot by law get involved in these situations. Contact the Victim Assistance Division for protective order paperwork.
Indiana law declares child support to be enforceable until the child turns 21 years of age, unless the court finds the child is self-sufficient prior to age 21.
It is difficult to collect in a situation like this, but the Child Support Division may access various sources of information to verify assets and income. To assist our investigation, please provide all the information you have regarding the non-custodial parent's employment, salary, bank accounts, real or personal property and other valuable information.
Contact the Child Support Division to make arrangements to pay your child support arrearage. If you owe child support in more than one State, you must make arrangements with all involved States before you will receive your passport. Because passports are issued through the federal goverment, States must request to have your name removed from the Passport Denial Program. You will then need to reapply for a passport.
Call the Kids Line at 1-800-840-8757. Have your Social Security or ISETS number ready and follow the automated voice response to access your case information.
Contact the Child Support Division to request a review of your payment history. The Child Support Division will review your request and send you a status. If you recorded a payment that is not included in your payment history, you must provide a copy of the front and back of the cancelled check. If you disagree, you can request a meeting at which time you will need to provide your payment records and calculations.
If you feel you no longer owe arrears due to the emancipation of your child, his/her marriage or other reasons, ask for a Request for Review of Arrears so that you my clarify your reasons and have the dispute on record. Download and print a Status Request form.
Your license was suspended because our records show that you are deliquent in payments. If you dispute this, complete the Request for Review form that arrived with the Intent to Suspend Notice and send the Request for Review form to the Child Support Division.
If your account has no outstanding balance, you may get your refund back. Remember that you may have had arrears, which withheld income may not have covered. You must request an administrative review in writing and provide the Child Support Office with a copy of your offset notice showing the exact amount of your refund that was intercepted.
Several factors may result in delinquent status. Until an income withholding order is implemented, the non-custodial parent must make payments to the clerk of the courts.
